We are a specialist remediation and property turnaround team servicing Melbourne’s South-East. We bridge the gap between basic cleaners and commercial building trades.
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When a rental property is trashed, a care home bedroom is damaged, or an NDIS participant needs an urgent hygiene reset, conventional property workflows break down. Property Managers and Care Coordinators find themselves booking three separate contractors: a domestic cleaner who won't touch heavy grease, a handyman who won't steam carpets, and a carpet cleaner who doesn't patch drywall.
Reset Property Care eliminates trade juggling. We deploy as a dedicated, fully insured remediation team that handles deep structural degreasing, hot water carpet extraction, solid plaster repairs, and biological odour neutralisation under a single work order.
Our team brings direct background experience in community sector housing, out-of-home care (OOHC), and supported disability living. We know that high-impact properties cannot be treated with a one-size-fits-all approach.
We operate with zero judgment, strict confidentiality, and low sensory disruption. Whether working around shift rosters in residential care or delivering one-off cleans for NDIS participants, we complete the job efficiently with full respect for the living space.
We clean carpets using industrial high-temperature extraction units and pH-neutralising rinses. We don't mask dirt or leave carpets soaking wet; we flush soils and extract moisture to commercial standards.
Every tenancy make-safe includes high-resolution before-and-after photo dossiers and line-item invoices clearly delineating tenant damage from fair wear-and-tear.
We use hospital-grade antimicrobials, bio-enzymes, and pet-safe chemistries that neutralise odour at the root rather than covering it up with synthetic perfumes.